I’VE NEVER RIDDEN A MOTORCYCLE BEFORE, IS THAT OK?

Absolutely. The course is designed towards the beginner rider. You must be able to balance a bicycle though. If you cannot balance a bicycle, you should take the time to get comfortable with your balance first.  

 

WHAT TEST DO I NEED TO TAKE AT THE DMV AFTER COMPLETING THE COURSE?

No additional testing is required at the DMV upon successful completion of the course.  

 

DO I HAVE TO TAKE THE COURSE?

YES! in the state of Florida you must take a Basic Rider Course (BRC) through a FRTP authorized Sponsor before you can have the motorcycle endorsement/license on your license.

​

CAN'T I GO TO THE DMV AND TAKE A RIDING TEST?

You must take and pass the Basic Rider Course (BRC) through a FRTP authorized Sponsor before you can have the motorcycle endorsement/license added to your license. 

 

​

WHEN DOES THE eCOURSE HAVE TO BE COMPLETED BY?

You will need to complete an eCourse (online session) for a successful completion of the course.  It is suggested to have it completed prior to riding in the range exercises but if it's not completed you can still ride. eCourse must be completed within 30 days of training. It will take you at least 5 hours to complete. We highly recommend doing it as soon as possible.

​

CAN I USE MY OWN MOTORCYCLE?

No. We provide the training motorcycles.  

 

HOW LONG IS THE CLASS?

It is approximately 15 hours total. About 10 hours are on-bike practice and 5 hours of eCourse at your own pace on-line class. You can expect to ride between 24 and 30 miles during the class.

 

WHAT ARE THE SCHEDULES?

We have many classes available during the week and weekend to meet your schedule. There are typically morning and afternoon classes. Classes are two days consisting of both riding and classroom activities. Private classes can be arranged as well.  

 

AM I GUARANTEED TO PASS?

No. You must first attend all classroom and riding sessions and successfully complete a written test and skill test to pass. We will do our best to help you develop your skills but not all students are successful.

 

WHAT IF I DON'T PASS?

It's not the end of the world. Sometimes you just need a little more practice. Your Instructor(s) can help you make the decision to return for more practice. Sometimes student(s) just need more time to increase their skill level by repeating a portion of the class. In other cases, people decide that riding is not for them. Either way you will have gained the knowledge of what it takes to become a motorcyclist.

 

WHAT IF I PASS AND I STILL WANT MORE PRACTICE?

Opportunities for Additional Practice are available in the near future.

 

HOW DO I SIGN UP AND HOW DO I PAY?

Just click on BOOK ONLINE or call our office 904-299-7790 (Mon-Fri/Sat-Sun at 8:00am - 7:00pm)  

​

WHAT IF I CAN'T SHOW UP FOR A PART OF MY CLASS?

You must complete the entire class to pass it. If you miss a part, it is your responsibility to make up the rest on stand-by. You may be allowed to return if space is available, but you cannot get a second reserved spot. You may also be subject to reschedule fees and restrictions depending on how much notice you give. The decision to allow students to return on a standby basis is made by the administration.

 

WHERE ARE THE CLASSES HELD?

We are located at THE AVENUES MALL, 10300 Southside Blvd, Jacksonville, FL  32256.

​

 

COURSE POLICIES & SAFETY FIRST

Safety is our number one priority. The Motorcycle Safety Foundation (MSF)  is designed to provide an enjoyable learning experience for all students. We at want you to be safe at all times.

​

 

CLASS EXPECTATIONS

Students are expected to conduct themselves in a professional manner. We have a ZERO tolerance policy for alcohol and other drugs. Students who fail to respond to coaching or intentionally interfere with other students learning may be asked to leave. Our goal is to create a safe, positive learning environment.

 

SITE POLICIES

All attendees must be pre-registered and pre-paid to secure their place in class. This is your only reserved seat.

 

Walk-in or stand-by attendees will be allowed only if space is available, and payment must be paid upfront.

​

REFUNDS/CANCELATION

Sunstate Motorcycle Training has a no refund policy. Your Endorsement is very important and riding safe and legal is a priority. For rescheduling you will have a processing fee based on when you call to reschedule. We want you to have the best training towards a successful completion. We try to work with all our student fairly and provide the best options on completing this training and being safe and legal. 

 

RESCHEDULING

To avoid a $200 processing fee, contact SMT 904-299-7790 or email training@sunstatemotorcycle.com 7 days prior to the scheduled class. For rescheduling within 72 hours of the scheduled class, there will be a processing fee of $200. Sunstate Motorcycle Training has a no refund policy, but you can reschedule and pay the fee(s). All subsequent rescheduling must be completed within 90 days of original booking (original booking fee is valid for 90 days of the original scheduled class). Also, just a reminder the riding portion must be completed within 30 days of completing the eCourse or you will have to retake the eCourse.

​

ATTENDANCE AND LATE ATTENDEES

You must attend all class sessions on time and in the order in which they are offered. You cannot continue to the next class session if you do not attend or successfully complete the previous class session. If you are late or fail to show up for any portion of the course, you will be dropped from the course. To return to complete in another course you may return as a standby (fee may apply). 

 

FAILURE TO COMPLETE

Your Instructor(s) are required to ensure the safety of all students. Unsafe conditions will not be tolerated. Instructors may drop any student who, in their opinion, presents a safety hazard to themselves or to others, or who repeatedly fails to respond to instructions. Refunds will not be given to a student who is dropped or self-drops from a course. There is no guarantee of successful completion. Students dropped from their course may repeat as a stand-by (fee may apply). The decision to return will be discussed between the student and the Instructor(s). SMT Administration will make the final decision in these situations.

​

All subsequent rescheduling must be completed within 90 days of original booking (original booking fee is valid for 90 days of the original scheduled class). Also, just a reminder the riding portion must be completed within 30 days of completing the eCourse or you will have to retake the eCourse.

​

DISCLAIMER

DISCLAIMER: Sunstate Motorcycle Training has a no refund policy (we are a service not a product); we want you to have the best training and riding safe and legal. The name entered in this booking is not transferable. If you do decide to reschedule, please do so in a timely manner. We have limited seating (when all classes are booked it takes away seating from another student to book). If you decided to reschedule there is a $25 fee, if you decide to reschedule within 72 hours of your scheduled class, there will be a processing fee of $200 (BRC), $125 (BRC2), $200 (3WBRC) and for CANAM-3WBRC (no show must rebook class, no refunds). To avoid a processing fee for (BRC/BRC2) 1st reschedule, please contact SMT 904-299-7790 or email training@sunstatemotorcycle.com 72 hours before your scheduled class (2nd reschedule fee may apply). Sunstate Motorcycle Training has a no refund policy, but no worries you can pay the fee and reschedule or come as a stand-by which is at no cost. All subsequent rescheduling must be completed within 90 days of original booking (original booking fee is valid for 90 days of the original scheduled class). Also, just a reminder the riding portion must be completed within 30 days of completing the eCourse and the eCourse must be completed within 5 days of finishing the training or you will be required by law to take the riding portion again. If you have any outstanding balance with SMT it will need to be paid before receiving a successful completion and entered into the DMV. We reserve the right to cancel a scheduled class in our sole discretion due to weather or natural disaster for safety, or if instructor(s) not available/out sick.  Student(s) will be rescheduled in any available class at no additional fee/cost. We work with all our student(s) providing the best service/training and safety.

​

We reserve the right to cancel a scheduled class in our sole discretion due to weather or natural disaster for safety, or if instructor(s) not available/out sick.  Student(s) will be rescheduled in any available class at no additional fee/cost. We work with all our student(s) providing the best service/training and safety.

​

+Gift Certificate Disclaimer 

Gift Certificate(s) is valid for 6 months from the date of purchase and is redeemable at Sunstate Motorcycle Training. The value of SMT gift certificate is not redeemable for cash. SMT has a no refund policy. To redeem gift certificate, book online using the booking code or call our office at 904-299-7790. Sunstate Motorcycle Training is not responsible for certificates that was redeemed after being lost or stolen. If gift certificate is lost or stolen please contact us immediately. 

​

Please be advised we take dispute(s)/fraudulent activities SERIOUS and they may result in criminal or civil actions in court. If you have any question(s) please call 904-299-7770 or email training@sunstatemotorcycle.com

​

​

​