Screen Shot 2021-03-31 at 2.51.00 PM.png

Basic Riders Course (BRC) Frequently Asked Questions

We take your health seriously and take extra precautions to provide a safe and healthy learning environment during the Covid-19 outbreak, classroom & bikes/equipments are cleaned after every class. Classes are smaller groups and we promote safe social distancing during our classes.

You’ve got questions, we’ve got answers

LOCATION

We are conveniently located at:

THE AVENUES MALL

10300 Southside Blvd

Jacksonville, FL 32256

CLASS TIME "MORNING & AFTERNOON"

Morning Class:

7:00 am (arrive @ 6:45am for check in) - 2:30pm

Afternoon Class:

12:00 pm (arrive @ 11:45 am for check in) - 7:30pm

PRIVATE CLASSES (VIP) 

Private classes are available for $500 

To set up a private class please call the office 904-299-7790

For one-on-one training and/or have a complicated schedule, private classes are the way to go.

HOW MUCH IS THE CLASS?

Sunstate Motorcycle Training class is $250.

WILL I GET MY MOTORCYCLE LICENSE BY TAKING THE CLASS?

If you successfully complete the class, the DMV will have your results. Go to the nearest DMV and let them know you completed the class to get your endorsement on your driver’s license. 

 

WHAT DO I HAVE TO WEAR/BRING? 

Sunstate Motorcycle Training will provide you with the training bikes (2021 Benelli TNT135s & BMW 300s). For experienced riders without your endorsement, we highly recommend that you do not ride your bike to the training due-to not having your Endorsement/license "We've got your back."

Helmet

You must wear a helmet for this training. It is strongly encouraged to have your own DOT compliant helmet (DOT sticker must be visible). We highly recommend you bring your own helmet for safety precautions due to Covid-19, if you do not have a helmet, loaners are available. You are required to bring a helmet sock or beanie when using loaner helmets (we do have helmet sock for $4).  

 

We also have SHARK helmets to purchase, please visit our helmet shop.

 

Gloves

We highly recommend you bring your own full fingered gloves for safety precautions due to Covid-19 (NO fingerless or gloves with holes). If you do not have gloves, don’t worry we’ve got some loaners.

Long Pants You need to wear full length pants made of sturdy material and free of holes.  No exposed skin is allowed. Spandex, Lycra, yoga, sweat and any other pants made of lightweight stretchy material is not accepted.  

Over the ankle footwear Sturdy over the ankle footwear is required. Boots with low heels, ankle support and rubber soles are recommended. Cowboy boots are generally not a great riding boot because the soles do not offer adequate grip on the ground. 

Eye Protection Safety glasses or face shields on your helmet are preferred eye protection. Prescription glasses and regular sunglasses are permitted for the course but are not legal eye protection out on the road.

  

Long Sleeve Shirt All riders must have long sleeve attire that covers the wrist. Jackets are not required for the course.  

 

Rain Gear We will ride in the rain if the weather is not severe. It is Florida and the chance of rain is highly likely, so you are encouraged to bring rain gear if you like.  

 

We understand that due to the weather here in Florida some of you do not have long pants, over the ankle footwear, and long sleeve shirts. Please ladies and gentlemen you must be wearing these items to ride on the motorcycles for safety reason. Responsible riders wear their gear on every ride.

PROPER RIDING GEARS copy.jpg

WHAT KIND OF BIKES WILL WE RIDE?

Our fleet of training bikes consist of 2021 Benelli TNT135s and BMW 300s. 

 

WHAT IF I ONLY WANT TO RIDE A SCOOTER?

Sorry, we don’t currently conduct scooter classes. 

 

DO I NEED A PERMIT TO TAKE THE COURSE?

You need a valid driver’s license or learners license to enroll in the course. Florida no longer offers motorcycle permits.  

 

WHAT IS THE MINIMUM AGE TO TAKE THE COURSE?

You must be 16 with a learner’s license to enroll in the course. If under 18, your parent or legal guardian will be required to sign a waiver in the presence of an instructor or an approved staff member prior to your being allowed in the class. Your parent or guardian’s notarized signature is also acceptable.

I’VE NEVER RIDDEN A MOTORCYCLE BEFORE, IS THAT OK?

Absolutely. The course is designed towards the beginner rider. You must be able to balance a bicycle though. If you cannot balance a bicycle, you should take the time to get comfortable with your balance first.  

 

WHAT TEST DO I NEED TO TAKE AT THE DMV AFTER COMPLETING THE COURSE?

No additional testing is required at the DMV upon successful completion of the course.  

 

DO I HAVE TO TAKE THE COURSE?

YES! in the state of Florida you must take a Basic Rider Course (BRC) through a FRTP authorized Sponsor before you can have the motorcycle endorsement/license on your license.

CAN'T I GO TO THE DMV AND TAKE A RIDING TEST?

You must take and pass the Basic Rider Course (BRC) through a FRTP authorized Sponsor before you can have the motorcycle endorsement/license added to your license. 

 

WHEN DOES THE eCOURSE HAVE TO BE COMPLETED BY?

You will need to complete an eCourse (a short online session) prior completing the course.  It is suggested to have it completed prior to riding in the range exercises. It will take you at least 3 hours to complete. We highly recommend doing it as soon as possible.

CAN I USE MY OWN MOTORCYCLE?

No. We provide the training motorcycles.  

 

HOW LONG IS THE CLASS?

It is approximately 15 hours total. About 10 hours are on-bike practice and 5 hours of eCourse at your own pace on-line class. You can expect to ride between 24 and 30 miles during the class.

 

WHAT ARE THE SCHEDULES?

We have many classes available during the week and weekend to meet your schedule. There are typically morning and afternoon classes. Classes are two days consisting of both riding and classroom activities. Private classes can be arranged as well.  

 

AM I GUARANTEED TO PASS?

No. You must first attend all classroom and riding sessions and successfully complete a written test and skill test to pass. We will do our best to help you develop your skills but not all students are successful.

 

WHAT IF I DON'T PASS?

It's not the end of the world. Sometimes you just need a little more practice. Your Instructor(s) can help you make the decision to return for more practice. Sometimes student(s) just need more time to increase their skill level by repeating a portion of the class. In other cases, people decide that riding is not for them. Either way you will have gained the knowledge of what it takes to become a motorcyclist.

 

WHAT IF I PASS AND I STILL WANT MORE PRACTICE?

Opportunities for Additional Practice are available in the near future.

 

HOW DO I SIGN UP AND HOW DO I PAY?

Just click on BOOK ONLINE or call our office 904-299-7790 (Mon-Fri/Sat-Sun at 8:00am - 7:00pm)  

WHAT IF I CAN'T SHOW UP FOR A PART OF MY CLASS?

You must complete the entire class to pass it. If you miss a part, it is your responsibility to make up the rest on stand-by. You may be allowed to return if space is available, but you cannot get a second reserved spot. You may also be subject to reschedule fees and restrictions depending on how much notice you give. The decision to allow students to return on a standby basis is made by the administration.

 

WHERE ARE THE CLASSES HELD?

We are located at THE AVENUES MALL, 10300 Southside Blvd, Jacksonville, FL  32256.

 

COURSE POLICIES & SAFETY FIRST

Safety is our number one priority. The Motorcycle Safety Foundation (MSF)  is designed to provide an enjoyable learning experience for all students. We at want you to be safe at all times.

 

CLASS EXPECTATIONS

Students are expected to conduct themselves in a professional manner. We have a ZERO tolerance policy for alcohol and other drugs. Students who fail to respond to coaching or intentionally interfere with other students learning may be asked to leave. Our goal is to create a safe, positive learning environment.

 

SITE POLICIES

All attendees must be pre-registered and pre-paid to secure their place in class. This is your only reserved seat.

 

Walk-in or stand-by attendees will be allowed only if space is available, and payment must be paid upfront.

REFUNDS/CANCELATION

Sunstate Motorcycle Training has a no refund policy. Your Endorsement is very important and riding safe and legal is a priority. For rescheduling you will have a processing fee based on when you call to reschedule. We want you to have the best training towards a successful completion. We try to work with all our student fairly and provide the best options on completing this training and being safe and legal. 

 

RESCHEDULING

To avoid a $200 processing fee, contact SMT 904-299-7790 or email training@sunstatemotorcycle.com 7 days prior to the scheduled class. For rescheduling within 72 hours of the scheduled class, there will be a processing fee of $200. Sunstate Motorcycle Training has a no refund policy, but you can reschedule and pay the fee(s). All subsequent rescheduling must be completed within 90 days of original booking (original booking fee is valid for 90 days of the original scheduled class). Also, just a reminder the riding portion must be completed within 30 days of completing the eCourse or you will have to retake the eCourse.

ATTENDANCE AND LATE ATTENDEES

You must attend all class sessions on time and in the order in which they are offered. You cannot continue to the next class session if you do not attend or successfully complete the previous class session. If you are late or fail to show up for any portion of the course, you will be dropped from the course. To return to complete in another course you may return as a standby (fee may apply). 

 

FAILURE TO COMPLETE

Your Instructor(s) are required to ensure the safety of all students. Unsafe conditions will not be tolerated. Instructors may drop any student who, in their opinion, presents a safety hazard to themselves or to others, or who repeatedly fails to respond to instructions. Refunds will not be given to a student who is dropped or self-drops from a course. There is no guarantee of successful completion. Students dropped from their course may repeat as a stand-by (fee may apply). The decision to return will be discussed between the student and the Instructor(s). SMT Administration will make the final decision in these situations.

All subsequent rescheduling must be completed within 90 days of original booking (original booking fee is valid for 90 days of the original scheduled class). Also, just a reminder the riding portion must be completed within 30 days of completing the eCourse or you will have to retake the eCourse.

DISCLAIMER

Sunstate Motorcycle Training has a no refund policy (we are a service not a product); we want you to have the best training and riding safe and legal. The name entered in this booking is not transferable. If you do decide to reschedule, you will need to do so in a timely manner. We have limited seating (when all classes are booked it takes away seating for another student to book). If you decided to reschedule within 72 hours of your scheduled class, there will be a processing fee of $200. If you decide to reschedule for the 2nd time again, fees may apply (on or before 72 hours). To avoid a processing fee, call 904-299-7770 or email training@sunstatemotorcycle.com  at least 72 hours before your scheduled class. Sunstate Motorcycle Training has a no refund policy, but no worries you can pay the fee and reschedule. All subsequent rescheduling must be completed within 90 days of original booking (original booking fee is valid for 90 days of the original scheduled class). Also, just a reminder the riding portion must be completed within 30 days of completing the eCourse.

 

We reserve the right to cancel a scheduled class in our sole discretion due to weather or natural disaster for safety, or if instructor(s) not available/out sick.  Student(s) will be rescheduled in any available class at no additional fee/cost. We work with all our student(s) providing the best service/training and safety.

+Gift Certificate Disclaimer 

Gift Certificate(s) is valid for 6 months from the date of purchase and is redeemable at Sunstate Motorcycle Training. The value of SMT gift certificate is not redeemable for cash. SMT has a no refund policy. To redeem gift certificate, book online using the booking code or call our office at 904-299-7790. Sunstate Motorcycle Training is not responsible for certificates that was redeemed after being lost or stolen. If gift certificate is lost or stolen please contact us immediately. 

Please be advised we take dispute(s)/fraudulent activities SERIOUS and they may result in criminal or civil actions in court. If you have any question(s) please call 904-299-7770 or email training@sunstatemotorcycle.com

If your question isn’t answered here, call us or send us a message!
904-299-7790